Returns are processed through our UK warehouse
To initiate a return from overseas, please contact:
📧 helloggbags@gmail.com
The return address will be provided upon request

Customers are responsible for return shipping costs
We recommend using a tracked shipping service, as we are not responsible for lost returns

Refunds will be issued to the original method of payment only (including prepaid cards)
Once your return is received and inspected, refunds will be processed within 7–10 business days.

Please note that in the event of a return, the original delivery cost paid by Glamgrocer Bags to ship the order to your address will be deducted from your refund amount.
The applicable postage cost will be calculated according to the current delivery tariffs published on the official Royal Mail website at the time of dispatch. Refunds will be issued after the returned item has been received and inspected in accordance with our Returns Policy.